About Us
Telford Mind Mission Statement
Telford Mind is an independent voluntary organisation that is affiliated to National Mind. It exists to promote and support better mental health in Telford and Wrekin and surrounding areas.
Telford Mind works to promote recovery, aiming to provide high quality services for pople who are experiencing mental health issues and / or emotional distress. It also offers support to people undertaking caring roles.
Telford Mind works to promote independence and inclusion. It challenges stigma. It promotes self-confidence, self-reliance, and designs and delivers appropriate services and activities through service user participation in development and governance.
We are committed to quality and hold the Mind Quality Mark (MQM). The MQM is a robust quality assurance framework and sets out the required baseline of best practice and legal compliance in all areas of a Local Mind’s governance and activities.
Frequently Asked Questions
Do I need to book an appointment?
Telford Mind do not offer appointments. We have a phone line that you call between the hours 10am – 5pm Monday to Friday for support: 07434 869248
Do you have a counselling service?
We do have a Counselling service. Current rates are £30 per session for individuals, and £40 for couples. For more information or referral contact: counselling@telford-mind.co.uk
I see you are based within a medical practice. Is your service only open to people registered with the surgery?
No. Telford Mind offer support to anyone who is in need of mental health or emotional support.
Do I need to be referred to your service for support?
No. Whilst we are happy to receive referrals from other agencies we mainly receive self-referral.
Is your service confidential?
Yes. When accessing our service you will be asked to complete a service user record form. This outlines our confidentiality statement and will also include details of how we process your data.
Does your service have disabled access?
Most support is hosted in the community so there should be disabled access, and there is also access in our office location.
Are you on a bus route?
Telford Mind is based near the ski slope in Madeley on the number 4 bus route. We are a short walk from the main bus stop in Madeley.
Do you charge for support?
Telford Mind has a number of free services available that are kept running by donations and grant funding. Our Counselling service is £30 per session for individuals, and £40 for couples. For more information or referral contact: counselling@telford-mind.co.uk
How can I fundraise for you?
We rely on donations to continue to provide support to the local community. If you would like to fundraise on our behalf please get in touch with: talk2@telford-mind.co.uk or via the contact form below.
If your question has not been answered here, please get in touch: talk2@telford-mind.co.uk
