Assist and Engage

The Mental Health Outreach and Inclusion Service is a new initiative with an objective to provide improved mental health support for people who attend the emergency department, also for referral from EDT.

The project offers extra support and signposting for further services to those who are experiencing a delay in either transport or for a mental health admission after a mental health assessment.


The support may include providing practical and emotional support to the individual and their family.  The service provision will be available on call Thursday to Tuesday evenings at 18:00 – 24:00 hours. The timing of the service may be subject to review based on usage and outcomes.

Referrals to the service can be made by the Mental Health Liaison service, CRHT, or EDT and AMHPs. The service will be limited to those with a Telford & Wrekin post code.

Professional referrals only

If you are experiencing a mental health crisis, please contact:

Access service for Adult Mental Health

Tel: 0300 1240365


Call NHS 111 Service if you need urgent medical help or advice

For non-urgent advice about the services we offer, click here

If you would like to make a donation to Telford Mind, there are a number of simple ways you can do so. Click here to find out more.