Want to Complain? 

You have the right to expect that all Telford Mind staff, volunteers and other service users, will treat you respectfully and considerately at all times.

You have the right to expect that you will receive high quality, professional support that is designed around your individual needs.

And you have the right to complain about any aspect of your service which you are not happy with.

If you would like to make a complaint, please contact us via our contact us form above or alternatively you can email us at talk2@telford-mind.co.uk

If you are experiencing a mental health crisis, please contact:

Access service for Adult Mental Health

Tel: 0300 1240365

or

Call NHS 111 Service if you need urgent medical help or advice

For non-urgent advice about the services we offer, click here